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Welcome to UNCLE Southall

UNCLE SOUTHALL is proud to welcome you home!

UNCLE, a Realstar brand, owns and manages the apartment buildings, so we can ensure that the apartments are beautiful, the maintenance promised actually happens, and our residents’ concerns are heard.

At UNCLE, we believe that lots of small things can add up to a big difference – the Resident Managers who take the time to learn your name; that you never having to worry about your packages getting lost; and you’re not worrying about that leaky tap.

UNCLE believe that renters deserve better. We provide high quality homes for long term rental, in warm and welcoming, fully managed buildings to anyone who needs their own space. A community you can be as much - or as little - a part of as you desire.

We’re here to make you feel at home - to make life, and living, easier for you.

We’re confident that if we take care of you, together we’ll build the neighbourhood we all want: a safe and happy place where neighbours say hello in the lift, offer a hand with the groceries and are happy to come home. In other words, it’s renting, as it should be.

We have created this personalised Homefile to help you settle into your new home as quickly as possible. It contains information about facilities in your local area and guidance for looking after your home.

Please take the time to read the file and keep it in a safe place for future reference.

Lastly, we would like to wish you many years of joy and happiness in your new home!

Southall_Team


General Building Information

Your new address:  

A-Block Apartments floors 1-14 

(Apartment number) Frome House, Merrick Road, Southall Greater London UB2 4GZ 

A-Block Apartments floors 15-18 and B-Block Apartments  

(Apartment number) Frome House, Merrick Road, Southall Greater London UB2 4GX 

The building contains 166 Apartments – some furnished and some unfurnished - with two Blocks accessed separately. Don’t worry, they all have the same great fittings, fixtures, and amenities to access – the only difference aside from the individual apartment layouts, is that A Block is pet-friendly.  


Communal Spaces

All our UNCLE buildings have additional spaces for our residents to access – we like to think of them as nice perks to add a bit of something special as an extension to your home. All of these spaces have their own user guides to help you make the most of them. We hope they don’t sound too much like a list of “do’s” and “don’ts” but more like the UNCLE code for having a great time.  

Ground Floor Spaces

Co-Working Lounge Open 24 hours, 7 days a week  

Read The Coworking Space Guide

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Karaoke Room - Free bookable space available 8am to 11pm daily.  

Book The Karaoke / Zoom Room

Download our user guide here.

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Party Room - Bookable space available 8am to 11pm daily. 

Book The Party Room

Download our user guide here.  

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16th Floor Spaces

Gym, Yoga Studio & Meditation Pod and Sky Lounge Terrace Open 24 hours, 7 days a week. 

Download our user guide here. 


CCTV  

We have CCTV throughout the ground floor, communal spaces, entrances and exits, bike stores, mail room and various other locations around the building. 

The development has a high level of security throughout with door entry systems on all ground floor external doors, and all internal ground floor doors leading to the stairwells and lifts. There is a video intercom system installed in every apartment, where access can be given to guests and deliveries who call from the front door. 

Smoking  

Smoking is not permitted anywhere inside the building or on any of the balconies.  


Opening Hours & contact details: 

The reception desk is manned Monday to Saturday from 9am to 6pm.  

Email: southall@uncle.co.uk  

Telephone: 02037 807930  

Resident Managers 

At UNCLE Southall, we have a dedicated Resident Manager Couple, here to support you throughout your tenancy. This dynamic duo lives on site too – and so are invested in making sure that the building runs as it should, and residents feel safe and secure in their homes.  

If you feel we are not meeting the UNCLE expectations, would like to suggest a theme for the next resident’s event, or give us some feedback on how to make UNCLE Southall a better place, please do not hesitate to contact our team in writing or make an appointment to chat through over a cup of coffee; we always like to hear from our residents.  

Frame 2

Emma 

Likes: Taking a bath, doing a puzzle, drinking Margaritas, jogging (very slowly), Almond croissants (preferably after that Sunday morning jog) and watching my nephews play football.  

Dislikes: Aubergines, runny eggs. That is literally it.  

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Tom  

Likes: Lifting weights, drinking coffee, eating meat, and watching the NFL. I love to learn and try new things, particularly the latest food and exercise trends. 

Dislikes: Forced fun, social media, politics and watching the news.  


Need anything else your Home User Guide (HUG)?

Nobody likes rifling through their drawers looking for old printouts, so if you need to look up anything else about using your home, you can view the full UNCLE Southall HUG right here!

Download UNCLE Southall HUG